Fairmont Empress, Victoria (BC), Canada
Image of Fairmont Empress, located in Victoria, British Columbia
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FCO has the broadest membership of any ombuds organization in Canada covering a vast range of practice areas.
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FCO offers training courses on a wide variety of topics ranging from the essentials of ombuds to decision writing to advanced ombuds practice.
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The report includes four recommendations to the Minister of National Revenue and the Chair of the Board of Management with the goal of improving the CRA’s services and making its services better known to Canadians.
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