Forum of Canadian Ombudsman (FCO)
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Featured News
"Citing labour shortages to explain reduced services has become common currency. Over time, this reality has become part of our daily lives. However, when it comes to public services, staff shortages have become the perfect pretext for shortcomings and failure to respect rights. Even if the duty to meet public needs in these conditions can, in many cases, be an extraordinary opportunity for growth. Therein lies the challenge.
I am calling on authorities, decision-makers and their teams to mobilize to face their obligations head-on when it comes to service quality and personalization."
Marc-André Dowd, Québec Ombudsman
(Source: Protecteur du citoyen "2022-2023 Annual Report — Understaffing: inevitability or a challenge?" press release.)
I am calling on authorities, decision-makers and their teams to mobilize to face their obligations head-on when it comes to service quality and personalization."
Marc-André Dowd, Québec Ombudsman
(Source: Protecteur du citoyen "2022-2023 Annual Report — Understaffing: inevitability or a challenge?" press release.)
Recent News
September 21, 2023March 29, 2023
